Case Study –
Launching a Global Innovation Program

Launching a global innovation program for one of the world’s largest supply chain solutions providers.


One of the largest global distribution companies needed to more effectively address accelerating customer demands, technology trends and disruptive competitors.


  • Partnered with the CEO, COO and newly appointed Head of Innovation to design and launch a global supply chain innovation program. Key activities included market and trends analysis, strategy development, innovation portfolio management, solution design and pilot testing.
  • Analyzed industry and customer ecosystems to identify the most relevant, immediate, disruptive and actionable technology trends.
  • Prepared and educated client on priority trends through a series of customized white papers. This included exploration of autonomous trucks, artificial intelligence, blockchain, the warehouse of the future, and the wider industry shift towards dynamic distribution models. Content included high-potential applications, adoption timelines, relevant case studies, future KPIs, potential providers and partners, competitive threats and global/market specific deployment considerations.
  • Designed and facilitated workshops with senior executives and rising leaders across markets and functions to develop actionable solutions.
  • Curated a week long experience for our client and their customer at an industry leading conference. This included securing a featured speaking slot, brokering high-end meetings, designing a collaborative working session with conference attendees, and hosting an intimate dinner that secured strategic relationships with technology providers, elected officials, government agencies, industry associations and venture capitalists.
  • Led pilot tests for priority technologies, including business case development, provider selection, test plan design, negotiation of partnership agreements and generation of post-test reports with detailed deployment recommendations.


  • Client has successfully deployed pilot tests and positioned themselves as a trusted partner for the future of digitally-connected customer supply networks, leading the design and integration of critical technologies, products and services.

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