Case Study

3 July 2018

Managing global inventory and mixed container exports across 14 countries.

CHALLENGE

One of the largest operators of membership warehouse clubs in Central America and the Caribbean needed to manage retail buying, inventory planning and global logistics for three product categories across 24 clubs in 14 countries.

SOLUTION

  • Buying entailed attending international trade shows to select products and negotiate directly with vendors.
  • Optimized and managed inventory planning for 24 clubs in 14 countries on JD Edwards ERP software, to ensure the right product and the right quantity, arrived on time.
  • Managed global logistics cost and time in transit at the product level for each store; ensuring the best trade options were used by analyzing 10 weeks of inventory levels and determining when to replenish stock and factor in seasonality, spikes and trade routes.

IMPACT

Effective and efficient buying, planning and logistics led to a reduction in landed cost, an increase in profit margin and fewer out of stock situations.

View our services to see how GoodOps can help you build a competitive advantage through more efficient global logistics and improved earnings. Or send us an email at info@goodops.co to get started today.

Case Study

2 July 2018

Optimizing global sourcing for one of the world’s leading ecommerce flash sales companies.

CHALLENGE

A leading global ecommerce flash sales company was struggling to find an efficient and profitable way to import a variety of eclectic, single unit, ‘market finds’ from shops and outdoor bazaars around the world – including Morocco, Belgium and India.

SOLUTION

  • An innovative new “tagging” process was created which gave the buyer freedom to source creatively, and profitably for the first time, from street markets. This included matching the product through a two-tagging process that reduced the complexity of picking up goods and getting them to a freight forwarder.
  • By sourcing and onboarding a local export agent, all the necessary import and materials documents were obtained in advance.
  • Navigated the complexity of US Customs to register the company as the Importer of Record, ensuring efficiency and compliance for the future rapid growth of the company.
  • The improved process transformed an inefficient, costly global sourcing operation, finally allowing sufficient time to register for appropriate licenses needed to clear customs with no delays, fees or penalties.

IMPACT

Our never done before tagging process solved a critical sourcing need, making the “market finds” buying process profitable for the first time, with product arriving to the fulfillment center on time and accurately accounted for. In addition, the new import processes and logistics partnerships created drove the scalability of future procurement efforts.

View our services to see how GoodOps can help you build a competitive advantage by transforming your global sourcing. Or send us an email at info@goodops.co to get started today.

Case Study

1 July 2018

Launching a global innovation program for one of the world’s largest supply chain solutions providers.

CHALLENGE

One of the largest global distribution companies needed to more effectively address accelerating customer demands, technology trends and disruptive competitors.

SOLUTION

  • Partnered with the CEO, COO and newly appointed Head of Innovation to design and launch a global supply chain innovation program. Key activities included market and trends analysis, strategy development, innovation portfolio management, solution design and pilot testing.
  • Analyzed industry and customer ecosystems to identify the most relevant, immediate, disruptive and actionable technology trends.
  • Prepared and educated client on priority trends through a series of customized white papers. This included exploration of autonomous trucks, artificial intelligence, blockchain, the warehouse of the future, and the wider industry shift towards dynamic distribution models. Content included high-potential applications, adoption timelines, relevant case studies, future KPIs, potential providers and partners, competitive threats and global/market specific deployment considerations.
  • Designed and facilitated workshops with senior executives and rising leaders across markets and functions to develop actionable solutions.
  • Curated a week long experience for our client and their customer at an industry leading conference. This included securing a featured speaking slot, brokering high-end meetings, designing a collaborative working session with conference attendees, and hosting an intimate dinner that secured strategic relationships with technology providers, elected officials, government agencies, industry associations and venture capitalists.
  • Led pilot tests for priority technologies, including business case development, provider selection, test plan design, negotiation of partnership agreements and generation of post-test reports with detailed deployment recommendations.

IMPACT

  • Client has successfully deployed pilot tests and positioned themselves as a trusted partner for the future of digitally-connected customer supply networks, leading the design and integration of critical technologies, products and services.

View our services to see how GoodOps can help you build a competitive advantage by launching and scaling a supply chain innovation program. Or send us an email at info@goodops.co to get started today.

Case Study

30 June 2018

Creating the sustainable fashion supply chain framework for a high-growth brand.

CHALLENGE

A high-growth, socially responsible fashion brand with global sourcing and manufacturing needed to verify their impact claims and establish a supply chain sustainability framework.

SOLUTION

  • Built a database of over 400 leading sustainability codes, standards, marks and associations across all industries and regions.
  • Established an integrated set of sustainable fashion supply chain industry benchmarks that addressed the social and environmental considerations at each stage of our client’s extended value chain. This included the farms their supplier’s used to production sites across Africa, Central America, South America and the United States.
  • Analyzed our client’s extended value chain to prioritize sustainability opportunities and challenges, and assessed the impact of change on the company strategy, operations and bottom line.
  • Designed a robust assessment framework and scoring system that would give fashion companies a true sense of their social, environmental and governance practices and impact across their supply chain.
  • Led rigorous and exhaustive on-the-ground audits with suppliers in Ethiopia, including the collection and examination of financial statements, utility bills, supplier receipts, employee handbooks, safety reports and more, as well as performing one-on-one, confidential interviews with factory employees and detailed anonymous employee surveys.
  • Ensured accountability and progress by identifying weaknesses, collaboratively developing actionable improvement plans with their suppliers, and negotiating incentives for compliance.
  • Supported extended value chain conversations with government agencies, training centers and regional associations to ensure higher quality raw materials, reduced cost of goods, market expansion opportunities and more skilled labor.

IMPACT

With a radically transparent and verified sense of all their sustainability challenges, the company renegotiated supplier contracts and collaborated on improvement plans that reduced risk across their extended supply chain.

View our services to see how GoodOps can help build a competitive advantage by integrating sustainability from suppliers to customer delivery. Or send us an email at info@goodops.co to get started today.

Case Study

29 June 2018

Creating the global transformation strategy for a leading supply chain solutions provider.

CHALLENGE

One of the largest distribution companies in the world needed to defend against competitors by setting a compelling vision for the future and accelerating their transformation into a fully integrated, total supply chain solutions provider.

SOLUTION

  • Partnered with the CEO, CFO and global executive leadership team to develop a global transformation strategy that would enhance their customer relationships, which include some of the leading brands in the world.
  • Analyzed the company value chain, industry trends, customer ecosystems, societal shifts and competitive threats to identify transformation opportunities and challenges.
  • Designed and facilitated a series of working sessions for their global executive leadership team and key stakeholders to collaboratively shape the strategy.
  • Redefined the company vision, purpose, identity, mission, strategic priorities, competitive advantage, operating model and implementation roadmaps.
  • Structured, scripted and designed the company strategy deck.
  • Managed and curated their annual summit with 100 global leaders to powerfully engage employees and customers around their vision for the future of supply networks.

IMPACT

By establishing their transformation strategy and developing long-term, integrated technology roadmaps, our client has solidified their role as the leading partner within their customers’ complex global supply networks.

View our services to see how GoodOps can help build a competitive advantage by establishing a supply chain transformation strategy. Or send us an email at info@goodops.co to get started today.

Case Study

28 June 2018

Developing the global 3 year strategic plan for a high-end fashion brand.

CHALLENGE

A high-end US $100M+ fashion brand with global reach through ecommerce, licensees and retailers needed to establish a 3 year strategy and plan that realigned and transformed their fragmented operations.  

SOLUTION

  • Partnered with the CEO and CFO to lead a strategic planning process that aligned and empowered the executive leadership team.
  • Ran a series of confidential stakeholder interviews to generate unique perspectives on the opportunities and challenges across all areas of operation.
  • Performed a detailed company analysis and industry benchmarking.
  • Designed and facilitated a collaborative strategic planning workshop. The session included the client’s executive leadership team working alongside key advisors and expert industry consultants, making critical decisions about their global operating model, licensee relationships, sourcing strategy, brand positioning, ecommerce and growth strategy.
  • Customized a strategic framework including processes, templates and tools that would connect their 3 year vision to daily operations.
  • Established new disciplines for the executive team to manage and iterate their global strategy on a weekly, monthly, quarterly and annual basis.

IMPACT

The executive team is confidently executing against their strategic plan that aligns all functional areas around a clear 3 year vision, with shared objectives, goals, initiatives, milestones and success measures.

View our services to see how GoodOps can help build a competitive advantage by designing a global strategic plan that transforms daily operations. Or send us an email at info@goodops.co to get started today.

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